Common Lead Generation Problems - Solved!

This is where the rubber meets the road when it comes to your lead generation.  Simple fact: If you are not making enough money, you are not generating enough leads - Period!  I'm going to show you how.  This isn't some wild, expert-guru-spokes model claim

This is where the rubber meets the road when it comes to your lead generation.  Simple fact: If you are not making enough money, you are not generating enough leads - Period!  I'm going to show you how.  This isn't some wild, expert-guru-spokes model claim.  I know what works.  It isn't rocket science, but it takes work, time and a lot of introspection.  Over the next few weeks, I'm only writing about lead generation: the formula for getting leads and what to do with them once you have them.  Sounds simple, but there are loads details that when overlooked can really mess up the formula and your bottom line. 

There is No 'I' in 'Team' - When revenue is a problem for businesses one of two things are at fault: over-spending or under-selling.  Operations issues are best left to business coaches and financial advisers.  Under-selling is a large category today.  In the good old days (pre-2004) companies were content to segment sales into three distinct departments: marketing, sales and customer service.  Today, the borders have bled thanks to the Internet and copious amounts of data being widely available to anyone with a few well chosen keywords. It completely changed the rules of sales across these divided channels and they now must work as -dare I say it - a team!  UGH! (I can hear the cries from all departments now!)

Enemies Don't Collaborate - Getting these people working together has never been easy.  How could it? Marketing and customer service are often poorly incented to support sales and sales tends to get significant incentives to close a deal that the others served up on a silver conversion platter.  Regardless of your bonus structure, without lead generation none of them makes a dime.  So, what are the common issues around generating leads?  The biggest complaints I hear from business owners, marketers and salespeople are:

  • Trouble Finding Leads
  • Poor Quality Leads
  • Not Enough Leads
  • Managing Leads in Progress
  • Converting Leads

 

Notice I didn't include customer service in there.  The reason is that they are very often tasked with 'cleaning up after the elephants' making the sales and are so busy they are rarely included in lead generation discussions.  (I'll get back to customer service's role later.)

Before the close of 2009, I will cover ALL FIVE of these topics.  Yes - that's a few posts a week, but I want you to have this information for 2010.  In the meantime, get registered for the Operation: Lead Generation call series.  Even if you can't attend live, we'll be sending you the recording link. 

http://operationleadgeneration.eventbrite.com/ 

Wednesday's Post: Finding Leads
And, Operation: Lead Generation call with Karen Post - The Branding Diva.

Want to use this article on your website?  That's great, but please include the next section beneath it.

Paula Pollock is Director of the Pollock Marketing Group, further assisting good companies in becoming great through outsourced marketing services with her team of professionals. PMG supports business marketing at all levels from DIY, short-term projects and campaign corrections. You can sign up to receive her Marketing Tips newsletter at www.paulapollock.com
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